Support Overview

From videos for help with implementation to training documentation that explains, to a community platform, to one-on-one support from partners who can speed up your integration, DBSync ensures you have everything required to successfully implement and run your integration project deployment.

All standard support through email or online is included as part of your yearly subscription. Our paid services around project implementation provide you access to our Subject Matter Experts and Developers to assist you meet your specific needs.

Get Online Help

Raise An Issue

Log in to the Jira Service Desk and chat directly with our support team for urgent issues

Documentation

Get started with understanding the Platform, Tutorials, Solutions and more.

Forum

Connect with the community, join our Webinars and engage with our Subject Matter Experts

YouTube

Check out our DBSync YouTube channel for Product Demos, Tutorial and How to Videos.

Upcoming Webinars

Join us for our weekly webinars or checkout a previous event.

Blogs

Catchup with Best Practices, Articles and Trends. Engage with our Subject Matter Experts.

Support & Service Plans

Talk To Us

If you find you need more personalized assistance, we have Premium and Professional Services.

Please call 1-877-739-2818 to learn more.

Hours of Operations

 We are reachable from

9 am - 5 pm CST.

Features
Developer
Basic
Premium
Services
Register As
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2 Business Days
<1 Business Day
< 4 hours
Support Forum
Documentation, Tutorials
Support Access
Forum
Forum,
Email
Forum,
Email,
in-Person
Forum,
Email,
Services Manager
Paid vs Free
Free
Included in Product Subscription
Forum,
Email,
in-Person
Paid
Application Design Service
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Paid
Business Process Best Practices
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Third Party App Support
  • Salesforce
  • Microsoft Dynamics CRM
  • Amazon Web Services (AWS)
  • Databases: Oracle, SQLServer
  • In-House Applications
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Developer

Basic

Premium

Services