Where is the data stored?
1. Files are stored in Amazon S3 (us-east-1 region)
2. Records are stored in Amazon RDS(MySQL) (us-east-1 region)
What type of data encryption is used?
We carry out encryption of data at rest (256-bit AES)
What other data security measures are taken?
We are a SOC2 Type II audited platform and all industry standard data security measures are taken when managing customer data.
Is the data purged once we disconnect our Salesforce instance?
As soon as you delete your profile or remove the Salesforce instance, all data related with that profile including data stored in our servers are immediately and permanently deleted.
More than 25 users?
Implementation for DBSync has changed the finance department's nature at PhoCus Wright Inc. and the function of the finance team. The month-end-close process significantly improved, reducing it from 2 weeks to 3 days due to the amount of reconciliation that's gone away. DBSync also saves us around 25% of our developer's time maintaining or supporting our previous self-developed programs every year.