Workflow Automation
Connecting Jira Service Desk and Salesforce for better case visibility
Integrate Jira Service Desk with Salesforce to align support tickets, customer records, and case updates. Reduce manual handoffs, improve response times, and give teams a shared view of customer issues.
- Visual workflow builder
- Scalable and secure
- Real-time syncs
Start syncing in 4 simple steps
For workflow automation & process integration
1. Connect and authenticate your systems
Connect and authenticate your source and target systems
2. Setup transformation logic and flow
Configure triggers, map fields and transformation logic
3. Schedule and automate syncs
Run automated syncs in real-time or scheduled batches
4. Monitor sync progress and logs
Setup notifications and alerts to monitor status and errors logs
Perfect for teams needing to automate data flows, update records, and trigger downstream processes.
Integrations and automation for every workflow
Automate operational processes across systems
Automatically trigger workflows when records change in one application to create, update, or transform data and push it into another system.
Reduce manual operations by 90%.
Maintain real-time data consistency between applications
Keep key entities like customers, accounts, orders, etc. consistent across apps with bi-directional or conditional sync logic.
Eliminate data mismatches and errors.
Enrich and transform data before it reaches its destination
Apply business rules, mapping logic, validations, and transformations before sending data downstream.
Standardize data across apps.
Everything you need to integrate your apps
Visual workflow builder
Set up integrations easily without coding or IT dependency.
Real-time & scheduled triggers
Automate approvals, syncs, and handoffs instantly.
Advanced monitoring & logs
Review sync logs & trigger alerts via email or webhooks
Responsive enterprise support
Get in touch with our dedicated team via phone, email, and chat support.
Simple and transparent pricing
Always know what you’re paying with fixed, simple pricing plans.
Enterprise-grade security
Top-grade security standards with SOC 2, HIPAA, GDPR compliance.
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What customers are saying about us
"DBSync helped us resolve everything quickly. The ROI came out about even. I believe we paid about 10-12K and saved 10-12K worth of my time. We were able to stabilize our CRM Sync and I was able to use my time on other ETL projects.”
From an ROI standpoint, it's something that I feel like it paid for itself the first year that we had it. It freed us up 50% of the time. It's worth six figures to us in a year, in terms of time. It was a no brainer for us
Performance has just been crazy great with DBSync and we don't have multiple terabytes of data, but we do get above a terabyte in data! It's really just ease of use, management and having help there when and when you need it so they're there when you call.
The customer experience has been excellent! I am very honest to almost a fault so if there was ever an issue or ever a time that somebody was non-responsive to me I would in a heartbeat bring it up! There has never been an issue in all these years.
It enabled us to grow and increase our capacity without increasing our overhead… if we didn't have DBSync, [we’d] have to have dedicated staff moving that data and double-checking that data between our CRM and our in-house accounting platform.
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See DBSync in action
Integrate applications, automate workflows, and replicate data for improved efficiency and decision-making.
Effortless Integration
Automated Workflows
Reliable Data Replication
Continuous Sync
Frequently Asked Questions
Ready to Automate JIRA Service Desk and Salesforce
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- Free consultation
- Custom implementation plan
- Free migration support