Create seamless workflows between both JIRA cloud and on-premise and hundreds of other business apps including Salesforce, ServiceNow and Zendesk. Receive real time updates into your project tracking tool or vice versa so teams can collaborate effortlessly. DBSync Cloud Workflow with JIRA Connector can help you make more out of your JIRA investment by streamlining your processes between your other Cloud apps like Salesforce, Microsoft Dynamics 365 or on-premise applications like your Oracle, MySQL, PostgreSQL, SQL Server and other popular databases or data warehouses.


Service & Support



  • Search Issues, Projects and more

    Leverage jql to read and export data from JIRA into any supported DBSync connector

  • Project

    With Jira you can raise a project query and also create or modify a project when required.

  • Issues

    You can address issues by raising a Query and also Create or Modify an existing issue.

  • Users

    You can create a Query with existing an User and also Create or Modify Users.

  • Organization

    You can organize data and also raise a Query ae well as Create or Modify the data.


  • Building collaborative Engineering processes

    Trigger incidence and cases from CRM, Devices, log tables and more, Track JIRA Issues across applications

  • Getting complete view of your Customer

    Connect popular CRM like Salesforce of Microsoft Dynamics CRM with JIRA Service Desk to get a complete view of your customer.

  • Business Process Automation

    Integrate Resumes with HR in JIRA Core, trigger events to external applications for on-boarding and more.


  • Suitable for:Salesforce
    JIRA Service Desk and Salesforce connector can improve your service team’s productivity and help provide better services to your customers. The integration provides visibility to different teams, making sure cases are resolved fast; thus, improving clients’ experience and staff productivity.


This template supports almost all major versions of JIRA - JIRA Software, JIRA Service Desk and JIRA Core. It uses JIRA ReST APIs to connect to JIRA Cloud or on-premise

This template supports JIRA Service Desk Server 3.5 and above. Even though the older version should work but we haven't tested using the JIRA Service Desk connector

DBSync is available for 14-day free trial after completing the registration process.

DBSync is available for 14-day free trial after completing the registration process.

This template is available with both On-Demand or On-Premise version of DBSync.

Often it depends on whether you are using on-premise or cloud version. As a rule of thumb we recommend 15 min intervals.

Yes, DBSync is a complete flexible solution and it fully supports querying custom fields from JIRA and custom mappings a warehouses.

View Plans

We offer plans for businesses of all sizes. Get Started with 14 days Trial.

What Features Do You Get?




Number of Apps 2 More than 2
Customizable Mapping
Usage Limit (Records per Month) 5,000 50,000
Number of User Unlimited Unlimited
Data Flow Bi-directional Bi-directional
Customer Support Chat, Email Chat, Email, Phone
Premium Support $** $**

What Features Do You Get?


Number of Apps

More than 2

Customizable Mapping
Usage Limit (Records per Month) Unlimited
Number of User Unlimited
Data Flow Bi-directional
Customer Support Chat, Email, Phone
Premium Support $**

* Discounts available for Multi-Year Subscription. **Additional Cost Applicable.


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