Category

Salesforce

Features

  • Search Issues, Projects and more

    Leverage JQL (JIRA Query Language) to read and export data from JIRA into any supported DBSync connectors

  • Projects

    Query, Create or Modify

  • Issues

    Query, Create or Modify

  • Users

    Query, Create or Modify

  • Organization

    Query, Create or Modify


Benefits

  • Enhanced collaboration

    Integrate your Salesforce or ERP application with JIRA Core to enhance the collaboration between various departments, such as HR, Operations, Marketing, Legal, and Finance, in order to manage projects and measure performance.

  • Product visibility

    The ability to integrate with JIRA Software and Service Desk will give your existing customers visibility of your products road map. In this manner, they will be aware of on going issues, new feature releases, and more.

  • Improved customer service

    Integrating Salesforce Customers with JIRA Core to provide your service agents with all customer related information at their finger tips. Without toggling between JIRA Core and Salesforce, now they will be able to provide best in class customer service.

  • Unified view

    You have the platform where your whole business process is automated, including the integrated case management system, automated knowledge base creation, and the improved customer success ecosystem.

Salesforce Unlimited, Professional, Enterprise and Non-Profit Edition.

JIRA Software 7.3.1 and above.

Often it depends on whether you are using on-premise or cloud version. As a rule of thumb we recommend 15 min intervals.

No, as of now this solution is unidirectional facilitating the data flow from JIRA Core to Salesforce. However, based on the integration requirements, we can customize the solution to facilitate the data flow in both the ways.

The solution is available with both on-demand and on-premise version of DBSync.

Absolutely! DBSync is a completely flexible solution, and it fully supports custom mappings.

DBSync is available for 14-day free trial after completing the registration process.

We offer plans for businesses of all sizes. Get Started with 14 days Trial.

What Features Do You Get?

Starter

Enterprise

Price
Number of Apps 2 More than 2
Customizable Mapping
Usage Limit (Records per Month) 5,000 50,000
Number of User Unlimited Unlimited
Data Flow Bi-directional Bi-directional
Customer Support Chat, Email Chat, Email, Phone
Premium Support $** $**

What Features Do You Get?

Enterprise

Price
Number of Apps

More than 2

Customizable Mapping
Usage Limit (Records per Month) Unlimited
Number of User Unlimited
Data Flow Bi-directional
Customer Support Chat, Email, Phone
Premium Support $**

* Discounts available for Multi-Year Subscription. **Additional Cost Applicable.

All

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