Category: CRM

Implementing and Integrating CRM applications like salelsforce.com

Automation in Sales Process

Sales Process Sale is a complicated profession with many competing tasks that distract from revenue-generating activities. A new study of more than 720 reps shows that today’s salespeople are spending the majority of their time on activities other than sales. Nearly two-thirds (64.8%) of reps’ time, on average, is spent in non-revenue-generating activities, leaving only 35.2% for
CONTINUE READING

Integrating Customer Intelligence with your CRM

Do you know how your application is used by your Customers?Can you predict if a prospect will make a purchase?Can you identify if your Customer will renew your subscription? These are some of the common challenges facing every organization. So what is Customer Intelligence? Customer Intelligence (CI) is the process of gathering and analyzing information
CONTINUE READING

Accounting Integration for ServiceMax

Integrate Servicemax?  Definitely we can! ServiceMax is a leading provider of field service management solutions through its field service management tool built on top of Salesforce. It offers on-demand solutions that automate operational planning such as workforce optimization, advanced scheduling and dispatch, parts logistics, inventory and depot repair, and installed base entitlements.
CONTINUE READING