Category: CRM

Implementing and Integrating CRM applications like salelsforce.com

Why Analyzing Sales Data Is Important for Businesses

High-performing sales teams use data as the foundation for their success. Whether looking to increase sales, maximize profit, grow the sales team or beat the competition,  Sales leaders have more than enough data readily available in their customer relationship management (CRM), and/or enterprise resource planning (ERP) systems. Many companies implement a CRM system and push
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Automation in Sales Process

Sales Process Sale is a complicated profession with many competing tasks that distract from revenue-generating activities. A new study of more than 720 reps shows that today’s salespeople are spending the majority of their time on activities other than sales. Nearly two-thirds (64.8%) of reps’ time, on average, is spent in non-revenue-generating activities, leaving only 35.2% for
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Integrating Customer Intelligence with your CRM

Do you know how your application is used by your Customers?Can you predict if a prospect will make a purchase?Can you identify if your Customer will renew your subscription? These are some of the common challenges facing every organization. So what is Customer Intelligence? Customer Intelligence (CI) is the process of gathering and analyzing information
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