DBSYNC COMMUNITY

We’re having this error message periodically in the QB Web Connector, can you help?: Version: Not provided by service Message: Authentication failed Description: QBWC1012: Authentication failed due to following error message. java.rmi.RemoteException: servie error:; nested exception is: com.avankia.appmashups.soap.DBSyncException: com.avankia.appmashups.soap.DBSyncException: org.jdom.input.JDOMParseException: Error on line 4: White spaces are required between publicId and systemId. See QWCLog for more details. Remember to turn logging on.

Installing the web connector inside QB Enterprise 2016, and I keep getting an error qbwc1048 about verifying the certificate. I am wondering if there is a known issue or has Intuit added new requirements to the QWC file for security? I found some indication that might be the issue, so I created a copy of the file with the <CertURL> tag but still got the same error 1048. Anyone else see this problem? Thanks!